Ever been asked by a customer if you carry a particular item and give that customer a “no” in reply? Does the customer give up? No, they expect…
Tag Archive for ‘Business Services’
Have you unconsciously trained your staff to be blind to sales opportunities? Job description restrictions may be thwarting your staff’s ability to sell more.
Customer Service is the new black! Remember when we never got out of our cars at the gas station? Brick and mortar retailers – take note. Customers want to go back in time.