What does customer service have to do with marketing? Just everything! Think about the traditional marketing ads that get your attention. They address a need. They pique curiosity. They elicit an emotional response. Aren’t you doing the same thing as… Read More ›
Tag Archive for ‘customer service’
Sorry, Ruby Tuesdays, but when you opened a store in 2004 in a rural area of North Georgia, you had a tough time hiring good people… Here’s my TRUE story of a customer service comedy of errors I experienced at Ruby Tuesdays and the mall food court.
Do you communicate daily with your staff? Ever notice how the more successful restaurants have daily meetings with staff before they . . .
Are you guilty of lost time picking through discount racks to NOT find what you need? It is a far more enjoyable shopping experience to “Shop Small.” Since Entrepreneurs are always short on time, small business shops and services can be… Read More ›