Nothing, and I mean nothing, including Social Media, is as hard to master as MS-DOS was. . .
Sorry, Ruby Tuesdays, but when you opened a store in 2004 in a rural area of North Georgia, you had a tough time hiring good people… Here’s my TRUE story of a customer service comedy of errors I experienced at Ruby Tuesdays and the mall food court.
Do you communicate daily with your staff? Ever notice how the more successful restaurants have daily meetings with staff before they . . .