What does customer service have to do with marketing? Just everything! Think about the traditional marketing ads that get your attention. They address a need. They pique curiosity. They elicit an emotional response. Aren’t you doing the same thing as… Read More ›
Tag Archive for ‘Small business’
Does this image look familiar? You tried to DIY market again, didn’t you? My husband and I are both entrepreneurs, and when we need help on anything outside our frame of expertise, here are 3 considerations we recount when we get the DIY itch and… Read More ›
You might be a small business owner if*: you’re on a first name basis with the drive-thru coffee shop baristas your inbox has 100+ unopened emails, and over 10,000 undeleted out-of-town vacations include a trade show stay-at home vacations involve organizing files, deleting… Read More ›
Do you communicate daily with your staff? Ever notice how the more successful restaurants have daily meetings with staff before they . . .
Today, Jill Abramson, former Executive Editor of the New York Times, gave the commencement speech at Wake Forest University. Quite appropriately, Wake Forest requested she speak on resilience. Her controversial firing from the NYT . . .